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Set Default Values in UI Search
Scenario : We have multiple transaction types in use under quotations and reps who are using CRM wants to see one transaction type search data by default. Multiple ways of doing it...one way! Step 1 :...
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How to improve your SAP CRM Interaction Center Support
Support Without IncidentsThe solution to your issue may already exist, be documented and ready for you to apply.Tips on how to search for your particular problem are provided inThe blog How to use SCN...
View ArticleDesktop Connection for SAP CRM, professional edition SP03 supports IBM Notes
SP03 of Desktop Connection for SAP CRM professional editon has been released on January 16, 2015 and is available for download on the SAP Service Marketplace. Besides minor bug fixes for the MS Outlook...
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CRM Support@SAP
Let's know about 'SAP Support Desk'& 'SAP Note Viewer' APP forAndroid& iPhone:'SAP Support Desk' Mobile APPfor Android or iPhone devices for SAP Service Marketplace:'SAP Note Viewer' APP:SAP...
View ArticleCustomer Feedback from ASUG/SAPPHIRE for SAP CRM On Premise
Last month I wrote a blog post, "Where Should SAP CRM On-Premise Invest Next," asking SAP customers to vote for topic areas they would like to discuss during the ASUG CRM Influence Council at the...
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Notification framework. General overview and some tips.
The Notification Framework enables you to keep your business partners informed about the status and the progress of business transactions. It enables you to subscribe yourself or a group of persons to...
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Field Extension implementation on CRM Opportunity application - WebUI VS Fiori
Recently I helped a CRM Fiori customer to implement several extension fields on CRM Opportunity application ( supports CRUD operations on those fields ). Figure1: Extension field...
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Customizing or Enhancement?
When creating a new appointment, the UI fields Account and Contact are marked as mandatory fields. After entering the Account, the partner determination runs. If there is only one contact person...
View ArticleThe World's Greatest ERMS Configuration Guide, by Amrish Singh
Preface by John Burton SAP first introduced ERMS (E-Mail Response Management System) with CRM 4.0 Service Industries Extension back in 2004. In early 2006 I published SAP Note 940882 (ERMS FAQ Note)...
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Homepage - My Open Tasks
My Open Task offers a summarise list of task with pending status (not completed) in the Home Screen area of the Business Role. My Open Task acts as a reminder of activities assigned to the current...
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Experience SAP Cloud for Customer
Customer Relationship Management (CRM) is a crucial element of any business. Whether it’s marketing, sales, or aftercare service, your customer must feel like they are number one on your priority list....
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One way to mass add BP role to business partners
In response to a post (Re: Mass add BP role to BP), here's how I worked out my LSMW to add a role to a list of Busines partners.This post does not explain how LSMW works and how it should be done. Just...
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Assign few BUSINESS ROLES to the user id in SAP CRM
Assign few(Two or more not for '*' or single) BUSINESS ROLES to the user id. We have articles about how to assign single business role and all('*') business roles to particular user id so far.We have...
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Step by Step to create HANA live report in Webclient UI
1. Log on WebUI with role ANALYTICSPRO.create a new HANA live report:report type choose "SHL":in popup window, you have to specify the following three attributes:For field "SAP HANA Live Query", You...
View ArticleSAP CRM Update: Q3, 2015
SAP CRM: Still Alive… and Better than Ever! This is the first installment of a new quarterly update for SAP CRM (on-premise) customers, providing you with insight into what SAP is working on, what...
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SAP CRM Survey in BSP page using UI5
This blog will explains you the concept of Survey in BSP pages. As we know the survey contains questionnaires which in turns linked with activities. In this blog we will look into the following...
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sCRM ( Simple CRM ) - Point of View
Would sCRM (the name To-Be Decided) co deployed with S/4HANA make paradigm shift in Enterprise software deployment and running it? Simple answer would be yes. But that needs to becomereality, there...
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Step-by-Step use Gateway Client to Test Operation--Create
Then let us start the test process step-by-step.Notes: we will create a new Task by copy a already one. In this case, I will use Task(guid'FA163EEF-573D-1EE5-9686-8E98F573FCA3') as a create...
View ArticleCRM Interactive Reporting: Datasources replication error
After doing the interactive reporting configuration, we may get the errors like "BW: Datasource /CRMBW/****_VDM is not replicated" when running the transaction /CRMBW/CONFIG_WIZARD. Now I am writing...
View ArticleRegister now for the SAP Customer Value Network event - Fort Worth, TX - Oct...
You may have seen SAP's recent press release announcing the Simplified Front Office announcement and the Beyond CRM marketing campaign. And you probably have questions! Don't worry, you're not alone....
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