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Transaction Not Available after Upgrade

With System Upgrade SAP delivers a whole new set of features and functionality to the end users but it takes also takes away some of the GUI transactions from the end users. In case of CRM solutions ,...

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Default text in notes

Hi All, This one takes us back to the basics of CRM, power of text determination procedure. We have been using notes in CRM transactions veryfrequently to capture various texts entered by different...

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Three ways to control the visibility of an assignment block in overview page...

Hi Friends,It is a common requirement that a certain assignment block in overview page should only be displayed under some condition, for example under control of a business switch.Here are three ways...

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A collection of technical details about Content Management

Hi Friends, recently I am working on one project which will make use of CRM content management. We will extract data from external web site and store them into CRM  system. I will put something which I...

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How is attachment physically stored in database table in CM framework

If you want to know more technical detail, please find my blog list here. History:Content Management(CM) was introduced in basis release 6.10 and implemented in CRM 3.0. Before CM was used, CRM...

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How to create attachment for your business object via code

For a complete list of all my blogs regarding content management, please seehere.I create a utility class with method CREATE_DOC. It has following four input parameters:iv_data type xstring - the...

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How to delete attachments belonging to a business object via code

For a complete list of my blogs regarding content management in CRM, please seehere.In the beginning I consider it is very easy to delete attachments via code, just like below. I have defined one...

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Technical details for attachment attributes

For a complete list of all my blogs regarding content management, please seehere.When you create attachments for your business objects via cl_crm_documents=>create_with_table, you have to pass in an...

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Do you believe the malfunctioned RFC destination will cause interaction...

  Yesterday when I am doing my development under interaction center environment, I suddenly find I cannot log on interaction center UI any more.    After I choose my business role ZSOCIAL, the UI hangs...

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Why clicking on attachment property hyperlink will lock hosting business object

For a complete list of all my blogs regarding content management, please see here. During my recent project I found a strange behavior in attachments.Click the hyperlink of Properties do not change...

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Display thumbnail in CRM UI with the help of attachment

For a complete list of all my blogs regarding content management, please seehere.In CRM Product UI, A thumbnail could be displayed in Product header and Thumbmail assignment block.The Thumbnail...

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Internal mode for Attachment creation

For a complete list of all my blogs regarding content management, please seehere.When I am creating attachment for my business object via code provided in solution:  ls_prop-name = 'DESCRIPTION'....

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CL_BSP_WD_MESSAGE_SERVICE VS CL_BSP_MESSAGES

In CRM web client UI we use CL_BSP_WD_MESSAGE_SERVICE to raise message into UI.The service class simply appends the message structure to its internal table. During the final UI rendering phase, the...

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Change Attachment property CREATED_BY via code

For a complete list of my blogs regarding content management, please see here.In our CRM social integration project we extract the picture of one tweet from twitter website  and store them in CRM...

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To BDT or not BDT

ComponentSupport PackageSAP_BASISSAPKB73105SAP_ABASAPKA73105WEBCUIFSAPK-73105INWEBCUIFBBPCRMSAPKU70204 Hi, Recently I was involved in a discussion and in a customer requeriment which required a...

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Another way to preview PDF in CRM web client UI with little coding

There is a good blog about how to get PDF preview in CRM web client UI. However several development are invovled in that solution. You have to implement your own ICF node to make PDF displayed in UI,...

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3D tag cloud is also possible via BSP in CRM system!

Actually the code of this example comes from a Thoughworker in China and this is his blog.I just move his code to a BSP component. Feel free to have a look at his blog directly, in case you understand...

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SAP Fiori apps for SAP CRM: hands-on

SAP Fiori is everywhere these days. If you don't know what it is, I'd recommend to go through a few blog posts available here on SCN (non exhaustive list):What is SAP FioriFiori arrives - first...

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Cloud for Customer Integration with ERP and CRM: How-to Guides

In a previous blog postE-Learning for Integration of SAP Cloud for Customer with SAP ERP and SAP CRM we shared elearning and recorded demo links for integrating SAP Cloud for Customer (C4C)  with SAP...

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Webclient UI vs ABAP webdynpro: performance loss in BOL / Genil Layer discussion

For several CRM projects in China which I am involved, I found the partner have chosen ABAP webdynpro when custom development is necessary. When asked why they do not consider webclient UI as the first...

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