CRM users need to communicate with customers.
Have you as a CRM consultant needed a simple and easy way of creating
documents , and more of that - an interactive forms to handle
data in and out from SAP?
Office Open XML is a standard for documents by Microsoft .
it is a zipped, XML based file format for
representing word documents, spreadsheets and presentations.
most of you know these files as their file extensions are : .docx, .xslx .
a screen cast can show you using this technology with sap:
http://www.youtube.com/watch?v=8kUk6aoHWPg
enjoy
Ronen Almog